API Status

Monitor the real-time status of Frontrow's API services, infrastructure, and platform components. This page provides live updates on system health, performance metrics, and incident reports.

Current Status

Service Components

Our status monitoring covers the following critical components:

Core API Services

• Authentication API - User authentication and authorization
• Content API - Content management and delivery
• Monetization API - Payment processing and revenue tracking
• Analytics API - Data collection and reporting
• Webhook API - Real-time event notifications

Infrastructure

• CDN - Global content delivery network
• Database - Primary data storage systems
• Cache Layer - Redis and in-memory caching
• File Storage - Media and asset storage
• Search Services - Content discovery and indexing

Third-Party Integrations

• Payment Processors - Stripe, PayPal, and other gateways
• Email Services - Transactional and marketing emails
• Push Notifications - Mobile and web notifications
• Analytics Providers - Third-party tracking services

Performance Metrics

We monitor key performance indicators across all services:

• Uptime - Service availability percentage
• Response Time - API endpoint response times (P95, P99)
• Error Rate - Percentage of failed requests
• Throughput - Requests per second capacity

Incident Response

Our incident response process ensures rapid resolution of any service disruptions:

1. Detection - Automated monitoring and alerting
2. Assessment - Rapid impact analysis and classification
3. Communication - Real-time updates via status page and notifications
4. Resolution - Coordinated response and service restoration
5. Post-Mortem - Detailed analysis and prevention measures

Status Notifications

Stay informed about service status changes:

Subscription Options

• Email Notifications - Receive incident updates via email
• SMS Alerts - Critical incident notifications via text
• Webhook Integration - Programmatic status updates
• RSS Feed - Subscribe to status updates in your feed reader

Notification Types

• Incident Reports - Service disruptions and outages
• Maintenance Windows - Scheduled maintenance notifications
• Performance Alerts - Degraded service performance
• Resolution Updates - Service restoration confirmations

Historical Data

Access historical performance and incident data:

Uptime Reports

• Monthly uptime statistics
• Service-level agreement (SLA) compliance
• Performance trend analysis
• Capacity planning insights

Incident History

• Detailed incident timelines
• Root cause analysis reports
• Resolution time metrics
• Prevention measures implemented

API Status Integration

Integrate status information into your applications:

// Check API status programmatically
const checkApiStatus = async () => {
  try {
    const response = await fetch('https://api.frontrow.com/status');
    const status = await response.json();
    
    return {
      operational: status.operational,
      services: status.services,
      incidents: status.active_incidents
    };
  } catch (error) {
    console.error('Failed to fetch API status:', error);
    return null;
  }
};

// Example usage
const status = await checkApiStatus();
if (status && !status.operational) {
  console.warn('API services may be experiencing issues');
}

Status Response Format

{
  "operational": true,
  "last_updated": "2024-12-19T10:30:00Z",
  "services": [
    {
      "name": "Authentication API",
      "status": "operational",
      "uptime": "99.99%",
      "response_time": "145ms"
    },
    {
      "name": "Content API", 
      "status": "operational",
      "uptime": "99.98%",
      "response_time": "89ms"
    }
  ],
  "active_incidents": [],
  "maintenance_windows": []
}

Support and Escalation

If you're experiencing issues not reflected on the status page:

1. Check Documentation - Review API documentation for common issues
2. Contact Support - Reach out via our support channels
3. Community Forums - Connect with other developers
4. Emergency Escalation - Use priority support for critical issues

Related Documentation

• Error Handling - Understanding API error responses
• Rate Limiting - API usage limits and best practices
• Webhooks - Real-time event notifications
• Support - Frequently asked questions and troubleshooting